Surveys - Configure, Run, and Monitor

How To: Configure, Run, and Monitor a Survey
Summary Goal: Walkthrough how to configure, run, and monitor a survey.   Introduction Configuring a survey allows you to upload a sample of phone...
Thu, 3 May, 2018 at 3:37 PM
Guideline: Setting Survey Schedule
Summary This document provides best practices for setting the survey schedule for Short Message Service and Interactive Voice Response. Introduction...
Fri, 3 Mar, 2017 at 6:46 PM
Checklist: Create a Survey
Summary This document lists the necessary steps to create and configure a survey. Once you complete these steps, you can run your survey. There are five...
Fri, 3 Mar, 2017 at 6:51 PM
Guideline: Cutoff Rules
Introduction During the survey design process, you define “Cutoff rules” to direct Ask when to stop inviting people to participate in the survey (see In...
Fri, 3 Mar, 2017 at 6:59 PM
Information: Cutoff Rules in Surveda
Introduction Cutoff rules tell Ask when to stop sending survey invitations. Technically, cutoff rules are optional. However, if they are not set, the su...
Tue, 24 Apr, 2018 at 2:59 PM
How-To: Testing Voice/IVR Channels for Survey Readiness
Summary Audience: Non-technical staff assessing readiness to run surveys at moderate scale. When you have a Voice channel set up with an MNO or aggregator...
Thu, 18 May, 2017 at 2:20 PM
Understanding Disposition States
Tue, 15 May, 2018 at 10:35 AM
Monitoring surveys with Cockpit
In the overview section of a survey, a Cockpit is available to monitor the survey in real-time It's divided into two sections Success rate ...
Wed, 13 May, 2020 at 10:29 PM
Retries histogram
The Retries Histogram shows the number of MPNs in each stage of the retry schedule and all of the retries defined for the survey. The black bars repr...
Mon, 21 Sep, 2020 at 11:36 AM
Working with Panel surveys
Surveda Panel Surveys The panel survey feature allows Surveda users to repeat a survey.  General overview Panel surveys (longitudinal studies) allo...
Wed, 27 Oct, 2021 at 3:37 PM